Legal notice
Last updated: November 1, 2026
Japan Specified Commercial Transactions Act Disclosure
Legal Business Name: まみ せいじょん
Business Address: 0892151, 北海道 広尾郡大樹町 広尾郡大樹町高校通26, Japan
Head of Operations: まみ せいじょん
Statement Descriptor: NorthCandles / ノースキャンドル / NORTHCANDLES
Support Email Address: mami@northcandles.jp
Support Phone Number: 8060970534
Price: See each product page for price.
Additional Fees: See checkout page for all additional fees.
Exchanges, Returns and Cancellations: Refund policy
Delivery Times: Shipping policy
Accepted Payment Methods: American Express, Apple Pay, Google Pay, JCB, Mastercard, Shop Pay, Visa
Payment Period
- American Express: Your card is authorized when you place your order. We charge it at checkout, before delivery.
- Apple Pay: Payments made with a card follow the timing stated for the enabled card brands in this section.
- Google Pay: Payments made with a card follow the timing stated for the enabled card brands in this section.
- JCB: Your card is authorized when you place your order. We charge it at checkout, before delivery.
- Mastercard: Your card is authorized when you place your order. We charge it at checkout, before delivery.
- Shop Pay: The payment timing follows the payment method you select in Shop Pay, as described in this section.
- Visa: Your card is authorized when you place your order. We charge it at checkout, before delivery.
Additional contact details are available in our contact information policy.